Client and Program Management
Every client is a separate, isolated workspace: contract, program and team in one place.
SIGMAX is a multi-tenant platform: the training and consulting team manages all its clients in one place, and each client sees only its own data. Client profile, organization tree, contract and purchased services, usage and the Lean Six Sigma program — with its objectives, team, roadmap and governance — live in the same workspace.
What you gain with SIGMAX
- The same person can be a trainer at one client and an MBB at another; rights follow the client and the scope.
- New-client setup follows ordered steps; a step only opens once the previous one is done.
How it works
Open the client, set up its contract and program, and follow progress from a single page.
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1
See your clients
All clients in one list with status, contract, user / project limits and number of consultants; each is an isolated workspace.
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2
Open the overview
Contract usage (licenses, training days, coaching hours), pending approvals, programs, cohorts and projects on one page.
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3
Manage the program
Participants, training completion, projects, certificates, expected / validated benefits and program health; objectives and team.
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4
Roadmap and governance
Plan training and project phases on a timeline; steering meetings, decisions and risks are recorded under the program.
Screens are shown with sample data from the Turkish interface; the application is available in TR, EN, DE and FR.
Purpose
To see at a glance what each client bought, how much of it has been used and how the programs are going.
Features
- Client list: status (active, prospective, on hold, archived), contract, user / project limits and number of consultants
- Client profile (industry, location, language, currency) and organization tree: sites, departments and units
- Contract and services: participant and project licenses, training days, coaching hours, consulting days; actual use on the Usage screen
- Program: objectives (benefits, projects, certifications, KPIs), program team, roadmap, cohorts, projects and governance (meetings, decisions, risks)
- Role-based access: User × Client × Program / Cohort / Project × Role; 14 roles, dated assignments and an audit log
Benefits
- No data crosses between clients
- Usage against the contract is always visible
- Program health in a single indicator
Who uses it
Training and consulting management, account owners, program directors; the LSS coordinator on the client side.